*One of our great clients in Victor, NY is looking for their next AR/Credit Specialist!*
The role works fully onsite in an office environment during business hours, Monday-Friday.
The first 6 months are contracted through FTS, and our client intends to convert these individuals to permanent hire upon successful completion of the contract period!
*What You Bring*
* Minimum 2-3 years experience in credit, collections, and/or accounts receivable
* Experience with customer relations; strong communication, collaboration, and critical-thinking skills
* Associate's degree (Bachelor's is a plus)
* Microsoft Excel proficiency
* Preferred, not required: Proficiency in Spanish or French
*What You'll Do*
* Cultivate and maintain effective relationships with customers and internal partners
* Monitor, manage, and reduce delinquency in assigned accounts, identifying potential financial risks
* Address customer inquiries regarding billing, general inquiries, and discrepancies
* Execute collection procedures for past due receivable balances; maintain accurate records
* Generate and present regular reports on account status, credit, and issue resolution
* Process pending orders, account adjustments, and resolve disputes within policy guidelines
* Collaborate cross-departmentally for efficient issue resolution and support new initiatives
* Assist in credit underwriting for new accounts and participate in related analysis
* Prepare seriously delinquent accounts for external collection proceedings if needed
* Maintain flexibility for extended work hours and involvement in special projects
* Perform additional duties as assigned to support the Credit or Finance department
*Why This Job?*
* Join a team with a friendly, collaborative culture!
* Great contractor benefits through FTS; this is a contract-to-hire position, meaning that the company's goal is to convert this contractor to a permanent role upon successful completion of the first few months.
Job Types: Full-time, Contract, Temporary
Pay: $23.
00 - $25.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 2 years
* 3 years
Schedule:
* Monday to Friday
Ability to Relocate:
* Rochester, NY: Relocate before starting work (Required)
Work Location: In person
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