Administrative Assistant

Description: Position Overview: The Administrative Assistant will provide high-level, self-directed administrative support in a wide variety of functions; apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information, preparing reports and providing liaison between management, other organizational programs, Board members, and external customers; perform related work.
Responsibilities: Provide high-level, self-directed administrative support across various functions.
Act as a liaison between management, organizational programs, Board members, and external customers.
Coordinate and schedule meetings for management and staff, handling logistics including food/beverage arrangements.
Maintain accurate program documentation, ensuring timely and confidential mailing of documents.
Efficiently manage multiple databases, ensuring accuracy of data and timely data entry.
Process department-specific paperwork, generate queries, and produce reports in a clear and concise format.
Organize and maintain confidential files, charts, paperwork, and documentation.
Complete reports requiring research and interpretation of data from diverse sources.
Assist in the development and updating of policies, procedures, and operations manuals.
Coordinate department-specific events and staff training, managing associated paperwork and documentation.
Provide help desk assistance within the scope of the specific department.
Prepare correspondence accurately using word processing tools.
Act as a liaison with other administrative staff to maintain consistency in administrative practices.
Cover reception area(s) during breaks and absences, providing backup support to other administrative staff.
Requirements: Minimum Education and Experience: Associates degree in a related field or high school diploma/equivalent with a minimum of two years' experience.
Other Skills/Knowledge/Experience: Preferred experience in human services and HIPAA-regulated environments.
Required experience with database systems.
Proficient in: Intermediate/Advanced Microsoft Word skills, including complex document creation and formatting.
Intermediate/Advanced Microsoft Excel skills, with expertise in formulas, charts, and data formatting.
Intermediate/Advanced Microsoft Outlook skills, including scheduling, task assignment, and folder management.
Intermediate/Advanced Microsoft SharePoint skills, with proficiency in site navigation, file maintenance, and workflow creation.
Basic Microsoft Access skills, including database management, record handling, and report generation.
Physical/Mental Demands: Involves sitting, handling objects, working with a computer, and communication in verbal and written formats.
Occasional lifting up to 30 lbs.
, walking, standing, and reaching.
Finger dexterity for telephone and keyboard operation.
Hearing ability for normal conversation.
Visual acuity for reading documents and computer screens.
Ability to read and interpret policies, procedures, and various information.
Working Conditions: Work is primarily in an office setting with occasional travel to other East House facilities or offsite meetings.