Customer Support Specialist

StoreSMART is a leader in the vinyl/plastic products for organizing home, office and at school.
We pride ourselves in being family-owned and operated for over 50 years.
99% of our products are made in America.
Join our team at this exciting and woman owned company! Primary Job Duties * Assist customers on the phone, through email, and on LiveChat * Prepare and follow up on customer price quotes and sample requests * Set goals and priorities for your own workflow * Reach out to existing customers for account management (NO cold calls) * Additional duties as needed Skills * Attention to detail, accuracy and organizational skills * Good typing, written and communication skills * 2-3 years of experience in customer service * Knowledge of Excel * Personal time management skills * Ability to multi-task * Must be able to lift 25 lbs.
on occasion Benefits Include * Family Friendly hours (Monday – Friday 8:30am – 5pm) – No nights or weekends! * Free employee parking in private lot * Casual, appropriate dress * Paid vacation and sick time * Healthcare option We look forward to reviewing your credentials and will contact those that best meet the qualifications listed above.
Thank you for your interest in employment.
Check out our website and YouTube channel: https://www.
storesmart.
com/ https://www.
youtube.
com/channel/UCrs9AvlhonAgLDIZy6u632g Job Type: Full-time Pay: $18.
00 - 20.
00 per hour Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Benefits: * Health insurance * Paid time off Weekly day range: * Monday to Friday Work setting: * In-person Work Location: In person