ABOUT THIS ROLE: An Order Entry Specialist will enter/modify customer orders and process customer requests on a timely basis, including Electronic Data Interchange (EDI) Information.
Obtain costing information from various sources and assist in Item Maintenance and validation.
Complete associated paperwork and/or record electronically as appropriate.
Verifying Customer information that is delivered to SD against internal ERP and routing as appropriate.
STATEMENT OF WORK:
Order Entry Responsibilities:
Enter and audit orders daily, correcting as necessary.
Process receipt and transmission of EDI information and, where necessary, confirm price and delivery timeline provided by the inside sales/customer service department.
Prepare associated paperwork to include customer documents, special freight documents, MSD Sheets and other specialized documents for shipment of product per customer specification.
Prepare and coordinate customer expedite and order status reports.
Assist in quote development and utilization by obtaining vendor costs, lead time and stock availability through websites or Oracle history in support of customer requests.
Maintain Opportunity System, order and quotation files in Oracle.
Assist in Oracle item maintenance and attachments.
Direct customer inquiries to the appropriate department/persons.
Picking Responsibilities:
Prepare products for shipment by selecting, packaging, and labeling resale or fabricated products in accordance with customer specifications.
Verify that orders are accurately filled and complete by comparing items and quantities with the proper documentation.
Verify that all the proper documentation accompanies product per the customer requirements.
Ensure shipments are properly packages and identified with shipping information.
Responsible to follow departmental procedures and work instructions as written and recommend improvements as necessary.
Assist at office reception when needed, answer and direct incoming phone calls.
Distribute e-mails, mail and fax copies as necessary and maintain office machines.
Perform any other tasks or activity assigned by the supervisor.
Maintain a safe and clean working environment by complying with policies, guidelines and regulatory requirements per the Sealing Devices Quality System.
Salary ranges for this position are determined based upon the job location and can be adjusted based upon experience, reflecting our commitment to valuing the expertise and contributions of our individual team members.
Salary range for this role is $17.
00 - $19.
00/hr.
Experience
Required
1 - 2 years: Sales or Office Administration
Education
Required
High School or better
Preferred
Associates or better in Other or related field
Skills
Required
Microsoft Office
Preferred
Computer Skills
Math Skills
Oracle
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
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