*Description*
*Purpose of Position:*
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
Assist customers in the clothing and footwear departments.
*Duties and Responsibilities:*
* Interview and hire employees
* Manage and train staff per company guidelines, including product and sales training, ensuring that each employee receives the required training on a semi-annual basis
* Address employee complaints
* Discipline, coach, and terminate employees
* Determine and input employees’ schedules in time and attendance system following payroll budget guidelines.
Manage employees’ exceptions in time and attendance system and complete payroll in a timely and accurate manner.
* Plan, determine, and distribute work to employees
* Evaluate employees’ efficiency and productivity
* Perform opening and closing duties per company standards
* Manage department inventory by working closely with ICS
* Supervise merchandising of department while maintaining company standards
* Run price change reports daily and ensure they are completed by required deadlines
* Ensure that the entire department is clean, faced, and straight at all times
* Work closely with buying staff to recognize sales trends and customer needs
* Perform other tasks as necessary and assigned by management
*Requirements*
*Required Skills:*
Excellent verbal and written communication skills, analytical skills, and math skills are required.
This person must be self-motivated and able to work with minimal supervision.
Department Managers should also be extremely detailed oriented and have the ability to meet deadlines and work well in a team setting.
*Education and Training:*
A high school diploma or equivalent; or 2+ years of retail and/or management experience.
*Physical Requirements:*
This position involves a variety of physical activities including: talking, hearing, sitting, standing for multiple hours, repetitive motions.
Visual acuity is required for analyzing records and computer monitors.
Some heavy lifting is required.
*Travel Requirements:*
This position may require travel for training purposes.
Sportsman's Warehouse is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $21.
50 per hour
Ability to Relocate:
* Rochester, NY: Relocate before starting work (Required)
Work Location: In person