*About us*
Historic Mansion Apartments is a small business in Rochester, NY.
We have 11 small and midsize apartment and office buildings that are either on or near East Avenue.
Our staff are professional, social, hard working, and innovative.
Our goal is to provide beautiful, unique, high quality, and enjoyable housing for people at an affordable price.
We love showing prospective tenants our beautiful, historic mansions that have been converted to apartments and office suites.
If you have an appreciation for history or architecture, or if you enjoy talking with people, you'll love this job! In addition to the base pay, you'll receive incentive bonuses for renting apartments.
There's lots of room for both professional and financial growth.
"Opportunities come, but do not linger" (Nepalese proverb).
Apply today and find out what this fun and rewarding opportunity is all about.
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Responsibilities:
- Connect with prospective tenants and show them available apartments
- Oversee the screening and application process of prospective tenants
- Create and distribute marketing materials to attract new tenants
- Assist the manager in daily operations and management of the property
- Provide excellent customer service and maintain positive relationships with tenants and prospective tenants
- Answer phone calls, emails, and text messages, respond to inquiries, and provide information about the properties
- Utilize property management software for data entry, record keeping, and reporting
- Assist with lease administration, including preparing lease agreements, renewals, and terminations
- Maintain accurate tenant files and records
- Coordinate maintenance requests and work orders with maintenance staff or vendors
- Handle tenant concerns and resolve conflicts in a professional and timely manner
- Assist with rent collection and delinquency management
- Conduct property inspections to ensure compliance with lease terms and property standards
Skills:
- Strong administrative skills with attention to detail
- Excellent customer relationship management skills
- Proficient in phone etiquette and professional communication
- Experience with property management software such as Yardi or OneSite preferred
- Strong data entry skills for accurate record keeping
- Excellent interpersonal and conflict resolution skills
- Knowledge of contract negotiation and file management
- Real estate or customer service related work experience with positive references
- Excellent communication skills, both verbal and written
- Competency in MS Word, social media, and e-mail communications
- Strong organizational and time management skills
- Creative, energetic, self-motivated person who works well individually and with a team
Job Type: Contract
Pay: $20.
00 - $23.
00 per hour
Expected hours: No less than 15 per week
Benefits:
* Flexible schedule
* Professional development assistance
Experience level:
* No experience needed
Schedule:
* Weekends as needed
Education:
* Associate (Required)
Experience:
* Customer service: 1 year (Preferred)
License/Certification:
* Driver's License (Required)
Ability to Commute:
* Rochester, NY (Required)
Ability to Relocate:
* Rochester, NY: Relocate before starting work (Preferred)
Work Location: In person
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