Membership Associate

*POSITION SUMMARY:* The Clifton Springs YMCA is looking for an employee with a desire to work within an amazing community.
This person will support the Y by leading the customer service efforts and the day-to-day operations for the Clifton Springs YMCA.
We are growing and are looking into creating hybrid fitness/membership positions in the near future, so this is the perfect first step if you have a passion for building relationships and/or fitness programs.
*ESSENTIAL ROLES:* · Responsible for staying informed of program updates by reading provided materials.
· Answer member questions and assist with tours of facility.
· Create a positive environment where everyone feels welcome, encourage and motivate others to become more involved in the YMCA.
· Communicate in a friendly and courteous manner when answering phones, transferring calls, and taking messages.
· Follow proper procedures for all business transactions (example: membership sales and program registrations).
· Responsible for shift transactions and accurately reconciling daily cash drawer.
· Maintain a clean, supplied, and organized member service desk and fitness area.
· Oversee that all members and guests are properly checking in at the member service desk and following membership policies while here.
· Present a professional image to all employees, members, and general public.
· Promote membership and program enrollment to increase sales.
· Attend all designated staff meetings and trainings.
*QUALIFICATIONS:* • Certifications required within 30 days of hire: CPR/AED, and First Aid.
• Excellent interpersonal and problem solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community • Previous customer service, sales or related experience.
• Basic knowledge of computers.
• Ability to take initiative and provide light cleaning of front desk and fitness area.
• A High School diploma is required.
*HOURS & PAY:* * Part time hourly position that works a minimum of 7 hours a week up to 30 hours a week.
Could develop into a full time director role.
* $15.
00 - $16.
00 per hour.
New hires are required to apply on this post AND completing and submitting an Employment Application.
_Form available at the Y and on the website – https://www.
csaymca.
org/employment-opportunities.
html_ Contact the YMCA for information: (315) 462-6184 Job Type: Part-time Pay: $15.
00 - $16.
00 per hour Expected hours: No less than 7 per week Benefits: * Paid training Schedule: * 4 hour shift * Day shift * Evening shift * Morning shift Travel requirement: * No travel Work Location: In person