Parts Specialist / Parts advisor

*Role Description* * *Has a working knowledge of all product lines that the company stores and distributes and understands the applications for those parts.
* * Has a working knowledge of all other areas and duties of all other positions in the Parts Department.
* Has a working knowledge of the Parts computer system and all other information systems.
* Prepares and maintains all records and documents required for the duties being performed; knowledgeable of all company policies and procedures relating to parts transactions.
* Has a working relationship with suppliers and may order and expedite parts as necessary.
* May initiate customer contact to promote product sales and customer relations.
* Must maintain factory training requirements.
* Has the ability to perform any of the other Parts Department duties as needed and assigned.
*EDUCATION and/or EXPERIENCE:* * *HS diploma, 2 years of equivalent experience* * Excellent product knowledge, good administrative skills and inventory management experience are important.
* Demonstrable customer service skills including two years previous parts department experience, which will consist of inside parts selling.
* Excellent telephone skills * Previous Paragon software experience * *AS400 software experience* * Excellent customer service skills *Accountabilities:* * Maintains clean and organized department.
* Assists with direct customer contact as required.
*Must be able to operate forklifts and other material handling equipment* Job Type: Full-time Pay: Up to $55,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Vision insurance Schedule: * Monday to Friday Experience: * Prior Truck/Automotive Service/Dealership: 2 years (Required) Ability to Commute: * New York 14623, US (Required) Work Location: In person