Customer Service Associate - Garden Center

*Job Title: Customer Service Associate - Garden Center* Become an integral part of our vibrant team as a Customer Service Associate at our Garden Center.
If you have a passion for plants and enjoy providing exceptional service to customers, this is the role for you.
There are both part and full time positions available with _*flexible hours*_.
1.
Customer Assistance: Engage with customers, offering friendly and knowledgeable assistance in plant selection, care, and landscaping ideas.
2.
Plant Troubleshooting: Utilize your expertise to diagnose and address plant-related issues, providing practical solutions for optimal growth and health.
3.
Disease Diagnosis: Identify and address plant diseases, offering guidance on treatment options and preventive measures to customers.
4.
Point of Sale (POS) Transactions: Operate the POS system to efficiently process purchases, returns, and exchanges, ensuring accuracy in transactions.
5.
Product Knowledge: Stay informed about current inventory, promotions, and gardening trends to provide up-to-date information and recommendations to customers.
6.
Phone and Email Support: Assist customers remotely by addressing inquiries, providing advice, and offering guidance on plant-related concerns via phone and email.
7.
Merchandising Assistance: Contribute to the visual appeal of the store by organizing and restocking merchandise, ensuring an attractive and well-maintained display.
8.
Team Collaboration: Work collaboratively with team members to address customer needs, share knowledge, and contribute to the overall success of the garden center.
Requirements: - Previous customer service experience, preferably in a retail or garden center setting.
- Strong communication skills and a friendly demeanor.
- Basic knowledge of plants, gardening, and horticulture.
- Familiarity with Point of Sale (POS) systems is a plus.
- Ability to handle multiple tasks in a fast-paced retail environment.
If you are passionate about customer service, have a green thumb, and thrive in a dynamic retail setting, we encourage you to apply for the Customer Service Associate position.
Join us in creating a welcoming and informative experience for customers as they explore the world of gardening! Job Types: Full-time, Part-time, Seasonal Pay: $18.
00 per hour Expected hours: 20 – 40 per week Benefits: * Employee discount Schedule: * 4 hour shift * 8 hour shift * Day shift * Monday to Friday * Morning shift * Weekends as needed * Weekends only Ability to Relocate: * Rochester, NY 14624: Relocate before starting work (Required) Work Location: In person