Team Member - (Full-Time) *Weekends Required*

Abundance Food Co-op in Rochester, NY is seeking a full-time Team Member to work in our Front-End, Customer Service, and Grocery departments.
Team Members at Abundance will be friendly and helpful and should love to delight customers with excellent customer service, a fun shopping experience and quality products.
*Anticipated weekly hours: 32-40* _*We are pleased to offer an hourly range of $15.
15 - $17.
00 / hour for this role with benefits (employee assistance program, employee discount, paid time off, monthly gift card, free coffee, free parking, and more!).
*_ _*\*Please note\* Weekend (Friday, Saturday & Sunday) availability is required for this position.
Our hours of operation are 8:00 AM to 8:00 PM, seven (7) days a week.
The individual selected for this position will need to have primarily open availability and be reliable.
*_ *Desired experience:* * Experience in a retail grocery and/or merchandising setting * Experience in customer service focused roles * Experience operating cash register and providing correct change highly desired * Experience unloading trucks/pallets/stocking shelves, placing items accurately on shelves according to specified label * Ability to stand for long periods of time and lift up to 50lbs on a regular basis.
* Ability to work in environments with varying temperatures (freezer/cooler) areas as needed.
*Required qualifications:* * *Ability to work rotating weekends and weekdays* * Strong communication, listening, and observation skills * High integrity and positive attitude, proven reliability * Love for great food and sustainability * Desire to work directly with customers and other staff members * Strong organizational skills * Commitment to superior customer service and to providing the highest quality shopping experience possible * Keen attention to detail * Ability to follow, contribute to and assess systems for efficient and productive operations * Ability to work well with others in a cooperative environment where teamwork and constant communication are essential * Demonstrated ability to follow through on commitments *Primary Responsibilities:* *Customer Service* * Provide customer service that is above the customer’s expectation.
* Always greet customers when they come in and thank them when they leave.
* Friendly and conversant with customers.
* Provide appropriate answers or get help to customer questions * Call for backup when you see lines begin to form.
* Offer to bag their groceries and always help bagging.
* Understand Co-op policies and answer questions about the Co-op.
* Inform non-members of the benefits of membership.
*Cashiering* * Know register operation and meet standards for speed and accuracy.
* Check out all purchases quickly and accurately.
* PLU codes are entered correctly and prices are accurate.
* Provide information to the Scanning Coordinator when discrepancies occur.
* Assist other cashiers when they need help.
* Handle cash and other instruments in an accurate, appropriate manner.
* Keep tills, drawers and area around register neat and clean.
* Recognize produce and bulk items.
*Other Duties* * Answer Phones and make certain that call is transferred to the appropriate party.
* Complete all items on the opening and closing and midday checklists.
_*When not needed for cashiering:*_ * Check the café and clean tables, refill coffee or clean as necessary, including sweeping of front end and bulk areas.
* Restock front and back bathrooms as necessary.
* Stock items in the front end as needed.
* Assist the Floor Supervisors with tasks as needed.
* Check in vendors or inform management of vendor arrival.
* When one cashier is scheduled, cashier will restock product within earshot of the front end.
Register should be secured when leaving station.
* When two or more cashiers are scheduled, second cashier will float into other departments as needed, check with Front End Supervisor for department assignment.
* Round up and organize carts and baskets throughout store.
* Help Customers with questions/concerns/inquiries.
*Physical Job Requirements: *The physical requirements described here are those that an employee must meet, with or without reasonable accommodation, to successfully perform the essential functions of this job.
* Able to use computer keyboard, monitor, mouse, telephone, and various office equipment occasionally.
* Able to lift and carry up to 30 pounds frequently.
* Able to lift and carry up to 50 pounds occasionally.
* Able to bend, stoop, squat, kneel, climb stairs or ladder.
* Able to reach above shoulder height occasionally.
* Able to stand for long periods of time.
*About Us:* _Abundance food Co-op was established in 2001 as Rochester’s first and only cooperatively owned grocery store.
Food matters to us.
Where it's from, how it's grown or made, and how it tastes.
We give priority to buying local, organic, sustainable, and/or socially responsible products.
In fact, we helped to pioneer the natural and organic food movement in the region, building our store from the ground up through the hard work of our owners and the longstanding partnerships with local farmers and producers we’ve established.
_ _Check out our website to learn more and get to know us! _Abundance.
coop/about-us/ Job Type: Full-time Pay: $15.
15 - $17.
00 per hour Benefits: * 401(k) * Employee discount * Flexible schedule * Paid sick time * Paid time off * Paid training Shift: * 8 hour shift * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Rotating weekends * Weekends as needed Application Question(s): * Have you ever worked for Abundance Food Co-Op? If yes, please indicate dates and title of position: * What skills or experiences do you possess that you feel would especially qualify you to work in this position at Abundance Food Co-Op? * Please provide 1-2 professional references (current or former supervisor, colleague/co-worker, professor/teacher, mentor) that we may contact should we decide to move forward in the hiring process.
*Please note that reference verifications are currently required as part of our hiring process.
* Experience: * Customer Service: 1 year (Preferred) * Retail / Grocery Store: 1 year (Preferred) Ability to Commute: * Rochester, NY 14620 (Required) Work Location: In person